Emerald Empire Chapter of MOAA

Community-based Urgent Care Facilities in Lane County

 ROSEBURG, OREGON – The Roseburg VA Health Care System (RVAHCS), in accordance with the VA   MISSION Act of 2018, is working with local Urgent Care facilities across its area to partner for Veteran care.   Veterans may check VA benefit eligibility by calling 1-833-4VETNOW or by calling the RVAHCS eligibility office at   (800) 549-8387. A list of available Urgent Care facilities in Lane County is below.

                    PeaceHealth Medical Group           PeaceHealth Medical Group-Oregon

                    3321 W 11th Ave                           1400 Valley River Drive
                   Eugene, OR 97402                         Springfield, OR 97477
     541-222-7200                                 541-222-7375

 New Centralized Authorized Emergency Care (CAEC) notification process 

The new process will be introduced across the Veterans Health Administration (VHA) and will centralize and standardize notifications and review for emergency care for Veterans enrolled in one of RVAHCS’s five facilities.
Under 38 CFR § 17.4020, the VA can authorize emergency treatment for an eligible Veteran when the following criteria are met:

- When a VA Emergency Room (ER) is not feasibly available;
- When care or services received were for the treatment of a medical emergency of such nature that a prudent layperson would reasonably expect delay in seeking immediate medical attention would be hazardous to life or health;
- When seen by an in-network community hospital;
- When the VA is notified within 72 hours of the beginning of emergency treatment;

Veterans, community-based, non-VA hospitals, their family or friends must email VHAEmergencyNotification@va.gov, or call 1-844-72HRVHA (844-724-7842) within 72 hours from the start of a Veterans ER visit or emergent hospital stay.

​In a situation where the VHA does not receive notification within 72 hours, an eligible Veteran may still receive coverage of their community ER or hospital stay under Title 38 U.S.C. §1725 or §1728.
Veterans with questions regarding this change or the VHA emergency care benefit may contact the RVAHCS Office of Community Care at     541-440-1296 or visit www.va.gov/communitycare. 

 Are you in need of updating your military ID? Here is the information about the local military ID DEERS section,   hours and days of operation...as of August 2020. 
 ID Card appointments at the Springfield Armory, 3106 Pierce Parkway.

 By appointment ONLY: Tuesday thru Thursday from 9-11 and 1-3. Call: 541-915-2391

All service-connected Veterans, Purple Heart recipients, former prisoners of war (POW), and individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers (PCAFC) can use commissaries, exchanges, and morale, welfare and recreation (MWR) retail facilities, in-person and online. 

Who is eligible?
Veterans     Purple Heart recipients    Former prisoners of war  Veterans with 0-90% service-connected disability ratings
**Medal of Honor recipients and Veterans with 100% service-connected disability ratings are already eligible under existing DOD policy.

Caregivers
On Jan. 1, individuals approved and designated as the primary family caregiver of an eligible veteran under the PCAFC will be eligible for these privileges